Privacy Policy

Privacy Policy

Introduction

Welcome to https://office-clearance-wolverhampton.vibereports.co.uk (hereinafter referred to as “Office Clearance Wolverhampton”, “we”, or “us”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, storage, access, and handling of personal information in adherence to various global privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado’s Consumer Privacy Act (CPA), Colorado, USA
  • Utah’s Consumer Sales and Service Act (UCPA), Utah, USA
  • Connecticut’s Connecticut Transactional Data Privacy Act (CTDPA), Connecticut, USA
  • Virginia’s Consumer Data Protection Act (VCDPA), Virginia, USA
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This Privacy Policy is applicable to all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, applications, products, or services accessed through links on our platform. These external entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy outlines the practices related to:

  • Using our applications and services as an authorized user
  • Visiting and interacting with our websites
  • Receiving communications from us, such as newsletters, emails, phone calls, or text messages (SMS)

Personal Data Collection

We collect a variety of personal information, including but not limited to:

  • Account Information: Details associated with your registration, including username, email address, and password.
  • Payment Information: Data related to transactions, such as credit/debit card numbers, expiration dates, and billing addresses.
  • Financial Information: Records of financial transactions and account balances (if applicable).
  • Purchase Information: Details about products or services you have purchased from us.
  • Mobile Device Identifiers: Unique identifiers like IP addresses, device IDs, and mobile network information.
  • Location Data: Your geographical location data when using our location-based services.
  • Feedback: Comments, reviews, and responses provided by users through surveys or direct communication.
  • Social Media Information: Data obtained from social media platforms when you interact with our content or share it.
  • Product Information: Details about products that you have shown interest in or purchased on our platform.

We gather this data through various means, including user input forms, account settings, browsing interactions, automated technologies (like cookies and web beacons), and third-party partners who provide us with aggregated or de-identified data.

Cookies

We utilize cookies to enhance your experience and analyze website performance. Cookies are small text files stored on your browser that serve multiple purposes:

  • Strictly Necessary: These cookies enable core features of our website, such as allowing you to log in, maintain session integrity, and provide security.
  • Preference: They remember settings or preferences you’ve chosen, like language selection or display settings.
  • Analytics: Used by analytics providers to track website usage, gather aggregate data on visitor behavior, and help us improve our platform.

Users have the option to control non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws. The retention periods vary depending on the type of data and the context in which it is processed:

  • Account information and transaction records are typically retained for as long as your account is active or as required by tax regulations.
  • We may store some data for longer periods to comply with legal obligations, resolve disputes, or enforce our terms and conditions.
  • After a user’s account is closed or deactivates their services, we will delete or anonymize the personal data associated with that account unless retention is necessary for legitimate business purposes or required by law.

Your Rights

Depending on your location, you have specific rights regarding your personal data:

  • Access: The right to request access to and receive a copy of your personal information held by us.
  • Rectification: Ability to correct inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): Right to request the deletion of your personal data under certain circumstances.
  • Restriction: Option to limit the processing of your personal data for specific purposes.
  • Portability: The right to receive a copy of your personal data in a structured, commonly used format and to transfer it to another controller.
  • Objection: Right to object to the processing of your personal data for marketing or other purposes.
  • Non-Discrimination: Protection against discriminatory decisions based solely on your exercise of data protection rights.

To exercise any of these rights, please contact our Data Privacy Team at [email protected]. We will respond to your requests in accordance with applicable laws and regulations.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page, and the updated policy will be effective immediately upon posting. We encourage you to review this page periodically for the latest information on our privacy practices.

Contact Information

For any inquiries related to privacy, data requests (including access, correction, or deletion), or if you have any concerns or complaints about our handling of your personal data, please contact us at:

  • Email: [email protected]
  • Address: Office Clearance Wolverhampton, Data Privacy Team, [Street Address], [City], [Postcode]